Have questions?
We put a lot of passion into our products to protect your hearing. If you have any questions or need assistance, please don't hesitate to reach out to us.
Products
All questions regarding our company, mission, and the benefits of using our products.
What makes Quarvox earplugs different from other brands?
Quarvox earplugs combine advanced noise reduction technology with unparalleled comfort. Unlike other brands, Quarvox offers dual-mode sound filtering, allowing you to switch between 33dB Calm mode for maximum noise isolation and 18dB Clarity mode, which preserves natural sound while reducing background noise. Made from soft-touch, hypoallergenic materials, Quarvox ensures all-day comfort, whether you're working, traveling, or enjoying live music. With a focus on durability and eco-friendly design, Quarvox stands out as the perfect solution for both hearing protection and user experience.
Can Quarvox earplugs be used in various environments?
Yes, Quarvox earplugs are designed for versatility and can be used in a wide range of environments. Whether you're at a loud music event, commuting, studying, or sleeping, Quarvox provides effective noise reduction to suit your needs. With dual noise modes, you can easily switch between reducing background noise while staying aware of your surroundings or isolating yourself for complete peace and quiet.
Are Quarvox earplugs electronic?
No, Quarvox earplugs are not electronic. They use advanced noise-filtering technology with precision acoustic filters, providing effective noise reduction without the need for batteries or charging. This allows for simple, reliable hearing protection in any environment without relying on electronics.
How do I clean and maintain my Quarvox earplugs?
To clean your Quarvox earplugs, simply wipe them with a damp cloth to avoid exposing the filters to water. The ear tips are removable and can be washed with water and mild soap. Make sure the ear tips are completely dry before reattaching them. For best results, store your earplugs in the provided case to keep them protected from dust and debris.
Are Quarvox earplugs made from eco-friendly materials?
Yes, Quarvox earplugs are made from eco-friendly materials. The ear tips are crafted from durable, hypoallergenic silicone, designed to be long-lasting and reusable, reducing the need for disposable earplugs. Our commitment to sustainability helps minimize environmental impact while providing superior comfort and protection.
Shipping & Delivery
All questions regarding the shipping process, delivery times, and tracking your order.
How long will my order take to process?
Once you've placed your order, please allow 1-2 business days for it to process through our warehouse before shipment. As soon as your order ships, you'll receive a tracking link to monitor its journey to your door.
Please note that during promotional and holiday periods, shipments may be slightly delayed due to increased order volumes. We apologize for any inconvenience this may cause and appreciate your understanding.
Can I change my order after checkout?
Our order processing and shipping times are quick, so there may be instances where an order cannot be changed before it ships. To avoid issues, please double-check your shipping address before completing checkout. If you need to make changes, please email support@limeho.com with your requested changes, and we will do our best to accommodate your request.
Can I return my order?
At LIMEHO, your satisfaction is 100% guaranteed. We are confident that you will love our products. However, if you are dissatisfied for any reason, you can return your order within 100 days for a full refund, no questions asked.
How do I return my order?
To return your order, please follow these steps:
1. Contact our customer support at support@limeho.com to obtain the return address.
2. You will be responsible for paying the return shipping cost. You may use the carrier of your choice.
3. Return shipping costs are non-refundable.
If you have any questions or need further assistance, please don't hesitate to contact us.
When will I receive my refund?
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we've approved your return, please contact us at support@limeho.com.
Contact Us
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